Privacy policy.

At Halo Strings, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect the information you provide us.

1. Information We Collect

We collect personal information when you engage with us through:

Our website contact form

Email inquiries

Social media platforms (such as Instagram)

Phone calls or other direct communication

The information we may collect includes:

Name

Email address

Phone number

Event details (e.g., date, location)

Payment information (if applicable)

2. How We Use Your Information

We use your personal information to:

Respond to inquiries and provide quotes

Confirm bookings and discuss event details

Process payments for our services

Send relevant updates or communications related to your event

Improve our services and customer experience

3. Data Protection and Security

We are committed to ensuring that your information is secure. We follow industry best practices and take appropriate measures to prevent unauthorized access, misuse, or disclosure of your personal information. This includes:

Secure storage of data

Limiting access to personal information to authorized personnel only

Complying with all applicable data protection regulations

4. Payment Security

We do not store any payment details after transactions have been completed. Payments are processed securely via authorized and reputable third-party services.

5. Sharing Your Information

We do not sell, distribute, or lease your personal information to third parties unless we are required by law to do so, or we have your explicit permission.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you

Request corrections to inaccurate information

Request deletion of your personal data (subject to legal retention requirements)

Withdraw consent at any time

7. Cookies and Tracking

Our website may use cookies to enhance user experience. Cookies allow us to monitor website traffic and improve our site. You can choose to accept or decline cookies through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We recommend reviewing this policy periodically for the latest updates.

9. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please contact us at:

Halo Strings

Email: info@halostringsuk.co.uk